Shipping
- Home
- About Us
Shipping FAQ's
Learn more about shipping options from Encore Auctions
All shipping is handled exclusively through PkgPlace. Even if you select “Request Shipping” during registration, you must contact PkgPlace directly to initiate your shipment.
Shipping requests must be submitted to PkgPlace within 3 days of the auction closing. After this period, shipping may no longer be available.
Please note:
We do not automatically charge the credit card on file when the auction closes
If you choose to pay by credit card, a 2% processing fee applies
If payment has not been received by 9:00 AM Tuesday, you authorize Encore Auctions to charge the card on file for the full purchase amount, including applicable service charges
Yes. Shipping costs are paid by the buyer and are determined by PkgPlace based on the size, weight, destination, and handling requirements of your item. Any return shipping costs, if applicable, are also the buyer’s responsibility.
Unfortunately, we’re unable to provide shipping quotes in advance. All shipping is handled by PkgPlace, and costs are determined after the auction based on the item’s size, weight, packaging requirements, and destination.
For shipping-related questions or estimates, we recommend contacting PkgPlace directly.
If you do not indicate that you require shipping during registration, your order will be treated as a pickup by default.
If you later require shipping, you must contact PkgPlace directly within 3 days of the auction closing to initiate your shipment. Shipping requests submitted after this period may no longer be accepted.
If payment has not been received by 9:00 AM Tuesday for shipping customers, you authorize Encore Auctions to charge the credit card on file for the full purchase amount, including applicable service charges.
If shipping fees are not paid within the timeframe provided by pkgPlace, the shipment will be cancelled and the order will default to pickup.
If the item is not collected within the required pickup window and no alternative arrangements have been approved, the item will be considered abandoned in accordance with our abandonment policy. Abandoned items remain the buyer’s financial responsibility, and the full purchase amount will still be due.
To avoid cancellation or abandonment, all shipping fees must be paid promptly once a shipping quote is issued, or the buyer must contact Encore Auctions for approved support within the required timeframe.