Encore Auctions does not provide or manage shipping directly. We partner with PkgPlace, an independent third-party shipping provider.
If you require shipping, you must contact PkgPlace directly within three days of the auction closing. Selecting “Request Shipping” during registration does not automatically arrange your shipment.
How Shipping Works
Win your auction items.
Contact PkgPlace within three days.
Receive your shipping quote from PkgPlace.
Pay PkgPlace directly to arrange your shipment.
Important Shipping Information
All shipping costs are the customer’s responsibility.
All return-shipping costs are also the customer’s responsibility.
Shipping prices are determined by PkgPlace based on the size, weight, destination, packaging and handling requirements.
Encore Auctions cannot provide advance shipping quotes.
If shipping fees are not paid within PkgPlace’s required timeframe, the order will default to pickup.
Orders that are not shipped or collected within the required timeframe may be considered abandoned under our Terms and Conditions.
Payment Information
Your credit card is not automatically charged when the auction closes.
Credit card payments are subject to a 2.4% processing fee.
If payment has not been received by 9:00 AM Tuesday, you authorize Encore Auctions to charge the card on file for the full purchase amount, including all applicable service charges.
Need Shipping?
Contact PkgPlace directly within three days of the auction closing to begin the shipping process.
