New Auction
EVERY SUNDAY! Updated pick up times
Monday: CLOSED
Tuesday: 10 AM – 5 PM
Wednesday to Friday: 10 AM – 6 PM
Saturday: 10 AM – 5 PM
Auctions start live closing on Sundays 11am – 11pm
Important Pickup Changes Effective April 6
Appointments Required:
- To help minimize wait times for all of our customers, appointments will be required for all pickups.
- This will make sure there are never long queues.
- Dedicated teams will be assigned to certain types of orders.
- A link will be in the invoice email, please use the link to book your appointment.
- We are unable to pick any orders for customers without an appointment.
About Us
Payment Information
- Manual Credit Card Payments: We will no longer automatically charge credit cards after the auction. If you choose to pay by credit card, a 2% processing fee will apply.
- Restocking Fees for Unpaid Orders: Any unpaid orders after the pickup deadline will incur a restocking fee equal to our buyer’s premium + seller’s commission.
- Extended Pickup Window: You now have 5 days to pick up your items following the auction!
New Customer Service & Pickup Hours:
- Monday: CLOSED
- Tuesday: 10 AM – 5 PM
- Wednesday – Friday: 10 AM – 6 PM
- Saturday: 10 AM – 5 PM
Our Auctions
FAQ's
Frequently Asked Questions
Conditions still apply. For more detailed information, it’s always a good idea to review the full terms and conditions provided by Encore Auctions. Happy bidding and may the auction odds be ever in your favor!
To join in on the auction fun, you gotta register first. We need some personal information to confirm your identity and make sure you're eligible to bid. Oh, and credit card details are required too—no, we won't go on a shopping spree with it. All bidders must be of legal age, no kiddos allowed.
Sharing is caring, but not when it comes to your auction account. It's your responsibility, and yours alone. No sharing allowed. We don't want to see your grandma accidentally bidding on a rare vintage guitar.
During the auction, keep an eye on your bids like a hawk. You can track their status within your hibid account. It's like having your own personal bid command center. Exciting, right?
Uh-oh, did you get a bit too trigger-happy with the bidding button? Once a bid is placed, we can't cancel it. So, make sure you double-check those digits before confirming. It's like a tattoo, it's there for good.
Here's where things get interesting! The soft close feature is like our secret weapon to ensure a fair and transparent bidding process. It extends the closing time of an item if a bid is placed within the final minutes of the auction. It's like a bidding dance, but with a twist.
Ah, the soft close feature is like a superhero, fighting against last-minute bidding, also known as "sniping." It gives other bidders a chance to respond to the latest bid. If a bid is placed within the final minutes of the auction, the closing time of the item is extended by a few more minutes. It's like adding extra time to the clock in a basketball game. It's all about fairness and keeping the bidding exciting.
Lets Connected
Stay In Touch With Us
Please click the blue icon in the bottom right corner to initiate a new ticket. We aim to respond to inquiries within 48 business hours.